Metropolis develops call center, call accounting, 911/emergency management and telemanagement applications for businesses of all types in the US and abroad. Their easy to use applications provide advanced call notifications, over 250+ report templates, toll fraud detection and trunk analysis tools help organizations reduce liability, increase revenue, minimize expenses and boost productivity. We have your solution.
Expo XTExpo XT empowers users with communications insights as a service to track, monitor and measure performance issues. From traditional premise based phone systems to collaboration clouds, Metropolis provides frictionless (chat-video-messaging) analytics, 911 alerts, Cradle-to Grave Call Details in a single pane of glass. Learn More
QcloudQcloud is our informal contact center reporting solution without the requirement of a contact center console. It reports on key performance indicators, monitor queues, track calls, and analyze data like transferred and forwarded calls, caller ID and dialed digits. Learn More
QLive Live Queue TrackingQLive is a live queue and agent activity monitoring solution that integrates with, or without, a contact center to enable businesses to track KPI's, manage agent activity, and gain live, cradle-to-grave call information for their call center team. Learn More
XT TelemanagementXT Telemanagement for the Enterprise provides businesses with advanced customization models, dynamic reporting features, and by-site alarming for insight into the enterprise. Learn More
OfficeWatchOfficeWatch Call Reporting for Business is the telecom dashboard businesses need to manage call expenses, track productivity and detect phone abuse and toll fraud. Learn More
ProfitWatchProfitWatch Call Accounting for Hospitality provides customized bill back and seamless PBX and PMS interface for hotels, resorts, spas, casinos, and cruise lines. Learn More
05.03.23 | New Analytics Solution Enhances NEC UNIVERGE BLUE Collaboration |
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04.27.23 | Metropolis to debut new solutions at Cisco Live 2023 |
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04.13.23 | Metropolis Launches QCloud for Mitel ACD, Tracks Agents in the Mitel Informal Call Center |
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03.23.23 | Metropolis expands its Cutting-Edge analytics Application, Expo XT |
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03.08.23 | Metropolis Receives 2023 CUSTOMER Magazine Product of the Year Award! |
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02.28.23 | Metropolis is exhibiting at Enterprise Connect 2023 |
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More News |
Is a $30,000 phone bill at the end of the month the first notice you receive that your VoIP was hacked?
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