preloader

Expo XT UC Analytics

Get all of your communication metrics in one place with Expo XT and unlock valuable insights into customer interactions and enterprise-wide communication trends.

Our analytics software seamlessly integrates with popular collaboration, voice communication, and contact center tools including Microsoft Teams, Zoom, Cisco CUCM, Webex Calling, NICE CXone. Dive deep into communication patterns across all modalities with visual reports.

banner-image bg-shape
bg-shape-collab

Complete Communication Insights
Across Your UC and UCaaS

screenshot of complete call analytics dashboard

Simplified, Consolidated Call Analytics

Powerful insights made easy! Expo XT aggregates data from multiple sources to deliver complete, crystal clear reports on the entire communication network.

  • Hybrid UC and UCaaS Reports

    On-premise cdr reporting or cloud-based solutions, we deliver total insights across your communication platform.

  • Visual Call Flow Insights

    Create visual insights across every queue, hunt group, transfer, and voicemail.



Measure Communication Performance

Identify where communication is thriving and where improvement is needed. Customize Expo XT to deliver you instant insights into the metrics you care about, such as abandoned calls, hunt group and queue performance, and peak call times.

UC dashboard

Manage Hunt Groups and Queues

Expo XT’s dashboards offer real-time and historical trends, enabling supervisors to identify call patterns, anticipate peak call periods, and allocate resources effectively.

  • Eliminate Abandoned Calls

    Instantly see why a call was terminated, by which party the call was released, and diagnose connection issues with Expo XT.

  • Manage Agents, Hunt Groups and Queues

    Get live agent statuses, monitor call flows and find queue bottlenecks to optimize call handling.


Got Teams? Zoom? Webex? NICE? We Integrate.

Connects with all your UC and UCaaS Tools:

  • cisco logo call reporting software
  • Webex Calling Logo
  • Blue NICE CxONE logo
  • Zoom Reporting Logo
  • Microsoft Teams Logo
  • Ring Central Logo
  • avaya call reporting logo
  • Genesys Logo
  • mitel call reporting logo
  • five 9 logo


Meetings and Collaboration Scorecard Screenshots

Analyze Collaboration Efficiency

Unneccesary meetings cost businesses millions each year.

Expo XT does more than voice call reporting; it is your total collaboration analytics platform. Easily view multiple modalities and customer service interactions across chat, voice calls, and meetings.

  • Identify Inefficiencies

    Manage employee engagement, meeting duration and participant numbers to find inefficient communication channels that are costing productivity time.

Frequently Asked Questions:

What are the benefits of using communication analytics?
Communication analytics software such as Metropolis’ Expo XT allow users to dive deep into communication patterns across all modalities with chat, voice, and meeting reports to gain insights on collaboration, productivity, and engagement.
How do I pull a report on meeting attendance in Teams, Zoom, or Webex?
Metropolis' Expo XT provides complete visibility on calls, meetings, and messaging activity within Microsoft Teams, Zoom, Webex, or other platforms. Simply connect your data to Expo XT and navigate to the reports tab to filter the data for the answer you need
Can I pull a report for Microsoft Teams?
Yes! Metropolis' Expo XT provides advanced Microsoft Teams analytics! Report on Teams calls, meetings, and messaging activity, as well as multiple UC platforms (i.e. Cisco CUCM + Teams) for simplified analytics within a single pane of glass.
How much does Metropolis' Expo XT collaboration analytics software cost?
Expo XT is an extremely powerful UC analytics platform yet is priced quite affordably! It is usually more affordable than competing products. Contact us to request pricing!
Is Expo XT compatible with my communication platform?
Yes! Expo XT is compatible with cloud based and premise-based systems such as Cisco CUCM, Webex Calling, Zoom Phone, Microsoft Teams, Mitel, Avaya, and others! Use it to gain insights on a single platform or multiple platforms.

Test Drive Expo XT for Yourself

Turn your communication data into valuable insights with Expo XT. Seamlessly connect your chat, voice, and meeting data into one easy UC reporting platform. Get instant access here!