Get all of your communication metrics in one place with Expo XT and unlock valuable insights into customer interactions and enterprise-wide communication trends.
Our analytics software seamlessly integrates with popular collaboration, voice communication, and contact center tools including Microsoft Teams, Zoom, Cisco CUCM, Webex Calling, Webex Contact Center, NICE CXone. Dive deep into communication patterns across all modalities with visual reports.
Powerful insights made easy! Expo XT aggregates data from multiple sources to deliver complete, crystal clear reports on the entire communication network.
On-premise cdr reporting or cloud-based solutions, we deliver total insights across your communication platform.
Create visual insights across every queue, hunt group, transfer, and voicemail.
Identify where communication is thriving and where improvement is needed. Customize Expo XT to deliver you instant insights into the metrics you care about, such as abandoned calls, hunt group and queue performance, and peak call times.
Expo XT’s dashboards offer real-time and historical trends, enabling supervisors to identify call patterns, anticipate peak call periods, and allocate resources effectively.
Instantly see why a call was terminated, by which party the call was released, and diagnose connection issues with Expo XT.
Get live agent statuses, monitor call flows and find queue bottlenecks to optimize call handling.
Got Teams? Zoom? Webex? NICE? We Integrate.
Unneccesary meetings cost businesses millions each year.
Expo XT does more than voice call reporting; it is your total collaboration analytics platform. Easily view multiple modalities and customer service interactions across chat, voice calls, and meetings.
Manage employee engagement, meeting duration and participant numbers to find inefficient communication channels that are costing productivity time.
Turn your communication data into valuable insights with Expo XT. Seamlessly connect your chat, voice, and meeting data into one easy UC reporting platform. Get instant access here!
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