Complete Webex Calling Analytics Built with Power BI!
Connect your data, deploy your analytics, and get the communication insights you need to accomplish your goals today! Easily pull reports, manage users, and make sense of your Webex Calling CDR with simple-to-use, Power BI data visualizations.
Simply follow our self-guided installation to deploy Expo XT in Power BI free for 30 days! Cancel Anytime!
Get a birds-eye view of your Webex automatic call distribution (ACD) with detailed hunt group and queue reporting. Track key performance metrics like calls offered, calls answered, and wait times.
Expo XT delivers real-time insights by transforming Webex Calling CDR into data visualizations that easily show you call trends. Plus, predictive forecasting estimates peak call times and alerts you to potential issues.
Unparalleled accuracy! Expo XT distinguishes between individual call legs and complete end-to-end calls. It provides a clear, cradle-to-grave report of all customer interactions.
Expo XT for Webex Calling empowers you to identify and address abandoned calls effectively.
Instantly visualize abandoned call trends, uncover termination reasons, and decode communication patterns. With precise ringtime and
releasing party insights, you'll diagnose call connection issues quickly and optimize your communication strategy effortlessly.
Expo XT provides unparalleled cradle-to-grave accuracy for call legs. Our reports easily distinguish between individual call legs and complete end-to-end calls, eliminating duplication and providing a clear, cradle-to-grave representation of each customer interaction.
Native Webex reporting giving you a headache? Try Expo XT.
Make combing through Webex CDR a snap using powerful data visualizations that your entire team can understand. Give anyone access to just the data they need without admin r. Track performance metrics, optimize workflows, and boost productivity—all from one intuitive dashboard.
Expo XT utilizes Power BI to provide you with installed and deployed within your Azure environment therefore you will need to ensure a couple things are in place before you begin your installation.
During your 30-day trial, you'll have full access to Webex XT's comprehensive reporting features, covering up to 100 extensions connected directly to your Webex Calling Call Detail Records (CDR).
This allows you to explore the complete suite of analytics and insights for your communication infrastructure.
At the trial's conclusion, you can seamlessly upgrade if you need to expand your reporting beyond the 100-extension limit or add additional Unified Communications channels.
At the end of your 30-day trial, you'll enjoy uninterrupted Webex Calling insights and reports. Your annual subscription (defaulting to reporting on 100 extensions) will automatically activate, with approximately $395 charged monthly to your payment method. To opt out, simply cancel before the trial concludes.
The magic of Expo XT is its ability to integrate with multiple UC and CX platforms. At the completion of your free trial, you can easily add additional channels like Cisco, Teams, Zoom, NICE, Genesys, or others. Or, if you'd like to start your paid subscription and connect your Teams, Zoom, or other environments today, simply sales.
Absolutely! Every Expo XT purchase comes with a full year of complimentary, expert support from our US-based team. We'll help you get started, walk you through customization, and ensure you get the most value from your system.
Expo XT is built on Microsoft's Power BI platform, providing enterprise-grade security, reliability, and compliance. Your data is protected with encryption at rest and in transit.
Yes, Expo XT offers flexibility in customizing reports and dashboards to meet your specific needs. You can leverage Power BI's features to create tailored visualizations and analytics.
It sure does! Expo XT provides real-time dashboards and reports, allowing you to monitor your communication metrics as they happen. It also logs and provides insights based on historical data and uses AI to deliver automated insights and predictive analytics based on trends.
Advanced Webex Calling reporting made simple!
Start your free trial today, connect your data, and gain instant insights into your UC calling environment!
In as little as 15 minutes, you can get immediate visibility into your Webex call flow!
