Webex Calling & Cisco Call Manager Reporting with Expo XT

Actionable Cisco Insights through Collaboration Analytics
Expo XT delivers easy-to-interpret usage and activity reports to uncover real insights from your Cisco tools—whether that’s Webex Meetings or Cisco voice and telephony tools like Webex Calling or Unified Communications Manager.

Get complete visibility into adoption, productivity and collaboration statistics through Expo XT's summary reports to uncover insights into every chat, video, and voice interaction.

Hunt Group & Queue Reports

Get a birds-eye view of your call distribution with detailed hunt group and queue reporting. Track key performance metrics like calls offered, calls answered, wait times and more.

Cisco Call Quality (CQD)

Expo XT transforms complex CQD data into intuitive dashboards and visualizations. Gain visibility into media quality, endpoints, and diagnostic information to enhance performance.

Advanced Call Analytics

Go beyond basic reporting with Expo's advanced call analytics. Search, filter and visualize your Cisco call data to uncover key insights. Build custom reports with drag-and-drop simplicity.

Visual Reports for Webex Calling and CUCM

Expo XT transforms complex collaboration data into intuitive visual reports!
With drag-and-drop simplicity, customize dashboards to visualize call quality metrics, abandoned and voicemail calls, queue analytics, and more. Drill into the details with granular visibility across your Cisco ecosystem including Webex Calling, CUCM, and even UCCX.

Expo XT processes millions of data points with AI to surface key trends and patterns in voice, video, and channel communication. Whether you need executive roll-ups or agent-level monitoring, Expo XT makes it easy to visualize collaboration data so you can optimize performance across your organization.

From CUCM to Webex to UCCX, Expo XT Reveals Insights

No More Data Silos!
Get Consolidated Cisco Reporting

Expo XT provides unparalleled visibility into your entire collaboration environment, seamlessly integrating data from across Cisco's robust suite of products including Webex Calling, CUCM, and more. Our advanced call analytics platform collects comprehensive call quality, media, and usage data to deliver powerful insights into employee engagement, meeting effectiveness, and overall performance.

Whether your deployment is on-prem, in the cloud, or hybrid, Expo XT gives you the enterprise-level analytics and reporting needed to optimize your Cisco collaboration investment.

Have Cisco + Teams? Expo XT makes reporting simple.

Improve Webex Call and Meeting Quality

Automated Analytics for Webex Calling

Search, analyze, and share your Webex Calling insights with scheduled reports in various formats, such as CSV, Excel, or PDF

Call Flow Tracking from Start to End:

Detailed call flow reports and cradle-to-grave dashboards detail a call sequence from start to finish

Cisco Call Quality Metrics:

Improve performance with an in-depth analysis of call quality, including metrics such as jitter, latency, and packet loss

View Activity Reports

Utilize individual and team-based performance stats such as call handling time and answered calls

Learn about Cisco CUCM and Webex Reports and Analytics in Under 60 Seconds!

Expo XT enables Cisco users to make informed, data-driven decisions that will maximize your Cisco investment. Dive deep into communication patterns across all modalities, including messages, meetings, and voice calls.

Screenshot of EXPO XT showing Cisco Hunt Group Reports

Cisco CUCM Hunt Groups & Queues

Screenshot of EXPO XT showing Cisco Call Flow

Expo XT Call Flow Dashboard

Screenshot of EXPO XT showing Cisco Webex Reports

Cisco Call Log Activity

Screenshot of EXPO XT showing Webex Call Analytics

Webex Meeting & Call Analtyics

Learn More about Expo XT for Webex and Cisco Suite

Get more out of your Cisco investment and learn how Expo XT can help. Download our datasheet for a quick reference to the ways Expo XT integrates with all your Cisco tools for better collaboration and communication enterprise-wide.