Detailed reports for calls through the auto-attendant and queues in Microsoft Teams.
Role-based permissions enable your teams to gain reports and data without requiring admin user access
AI infused data analysis for automated insights, trend analysis, keyword detection, sentiment analysis and natural language Q&A reports
Expo XT reveals actionable insights to show you how to work smarter and collaborate more effectively. By harnessing the power of analytics, you can expand Microsoft Teams’ out-of-the-box reporting with deep insights on team interactions, customer experience, and productivity indicators across chat, video, and voice modalities.
Utilize Teams QER Reports
Access Teams Quality of Experience (QER) data from the Expo XT CQD (Call Quality Dashboard). View meeting, user, audio, and video health metrics as well as PTSN data and VPN impact assessments. Advanced search features also enable
Teams users to optimize the performance of their network by retrieving specific meeting information using parameters such as Meeting URL, Conference ID, Subnet, or UPN, streamlining troubleshooting processes.
Unlock Complete Visibility in Teams and All Your UC Tools:
With Expo XT, you can achieve visibility beyond Teams and into your diverse range of collaboration technologies from multiple vendors. Whether it's on-premise, cloud, or hybrid environments, you'll have the flexibility to manage your collaboration journey effectively.
Gain comprehensive insights into the quality of your calls and meetings across users and locations
Easily search and explore detailed information about users, calls, meetings, and other relevant data, allowing you to uncover valuable insights.
Receive insights on bottlenecks and recommendations to troubleshoot and resolve network-related problems for minimal downtime.
Expo XT triggers alerts such as emergency calls, exceeded call volume, call routing errors, and network performance notifications
Learn how to revolutionize your team's collaboration and supercharge your Microsoft Teams experience. Download our datasheet for a quick reference to the ways Expo XT can help your organization.