Metropolis Corp is excited to announce that Expo XT UC Analytics is now available through the Cisco Webex App Hub, enabling Webex Contact Center users to unlock actionable insights and boost performance. Webex Contact Center users can now easily download the solution and activate their license using the "Get it Now" button on the App Hub listing.
This integration extends Expo XT’s robust analytics capabilities—already trusted by Five9, Genesys, and NICE CXone users—to Cisco environments. Expo XT offers enhanced visibility into call activity, agent performance, and operational issues, enabling contact center leaders to act on insights faster. Setup is simple and straightforward via the App Hub.
Key features of Expo XT UC Analytics for Webex Contact Center:
Interactive Power BI visualizations for real-time insights
Smart Narrative technology that generates automated, digestible summaries
Comprehensive KPI tracking for detailed performance assessment
Intelligent queue management with predictive bottleneck detection
AI-driven analytics that identify performance trends and anomalies
Advanced call tracking tools to pinpoint abandoned calls and troubleshoot issues efficiently
“By bringing Expo XT to the Webex App Hub, we’re making it easier than ever for Cisco customers to transform access their Webex Contact Center data.” said Sharon Harry, Director of Marketing at Metropolis Corp.
Get started today by visiting the Cisco Webex App Hub and clicking "Get it Now" on the Expo XT listing. A free test drive of the solution is also available on the Metropolis website.
Learn more about Expo XT UC Analytics for Webex Contact Center.
