Mitel MSA Developer

Mitel Call Accounting

Mitel Compatible Solutions

Mitel Call TrackingMitel Comprehensive Call Costing and Telemanagement Solutions

>Metropolis is a Mitel MSA Developer, as well as a long standing Mitel CommSource partner. OfficeWatch Telemanagement for Business, as well as ProfitWatch Call Accounting for Hospitality. Both products provide easy-to-use dashboards to reveal critical business data, and have expense reducing features such as carrier bill audits, toll fraud detection, and expensive call alerts, along with advanced reporting tools. Plus 911 alerts let you know if there is an emergency call placed from anywhere on the property.

Mitel Compatability:

  • 3000 Communications System
  • 3300 Controllers
  • 5000 Communications Platform
  • Axxess
  • Communications Suite
  • SX-200 IP Communications Platform

OfficeWatch Telemanagement works with Mitel's phone systems to enable businesses to monitor and control their telecommunication costs. The advanced reporting allows businesses to drill into their data to monitor usage, set alarms for costly or lengthy calls, and centralize reporting and alerts among multi-site installations. Additionally, traffic analysis modules and advanced bill back come standard with OfficeWatch.

ProfitWatch Call Accounting is an advanced, yet easy to use call accounting system that works with the Mitel PBX to provide revenue from guest calls in the hospitality industry. The system includes custom rate tables so hotels, casinos, cruise lines, and other hospitality businesses can create promotional rates to entice phone usage, and increase revenue. Additional, the purchase of ProfitWatch includes one full year of 24/7 emergency support.

Mitel Resources

Case Study

Retirement Community Improves Efficiency

Learn how ProfitWatch, integrated with a new Mitel PBX system, improved a retirement community's billing efficiency.

Contact Information

Phone: 954.414.2900

2455 E Sunrise Blvd
Fort Lauderdale, FL 33304

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