Expo XT UC Analytics makes it easier to get insights from your Webex Calling data without having to navigate the Control Hub API. By analyzing the call detail records, and utilizing AI to identify anomalies and outliers, Expo XT is a valueable tool for gaining a deep understanding of the way your organization utilizes your Webex Calling infrastructure.
AudioCodes CDR Table
Below is a detailed description of the fields available from the Webex Control Hub fact table, which captures various aspects of caller activity, queuet performance, and hunt group utilization.
| Audio Codes CDR Field | Audio Codes CDR Field Description |
|---|---|
| CdrApplicationType | Defines the node application type: SBC, GW, HYBRID, THIRD_PARTY |
| sessionKey | Defines a unique key identifier. |
| sessionId | Defines a unique session identifier. |
| nodeId | Defines the ARM node's database ID. |
| nodeName | Defines the node name as described in the ARM GUI. |
| nodeIp | Defines the node's IP address. |
| incomingPconOrConnectionName | Defines the incoming leg name as described in the ARM GUI. |
| incomingSipInterface | Defines the SIP interface ID of an incoming Connection or Peer Connection in the SBC / Gateway. |
| incomingCallId | Defines the Call ID of the incoming leg. |
| outgoingPconOrConnectionName | Defines the outgoing leg name as described in the ARM GUI. |
| outgoingCallId | Defines the Call ID of the outgoing leg. |
| srcUri | Defines the Source URI that is sent (following manipulation). |
| srcUriBeforeMap | Defines the Source URI before manipulation. |
| from | Defines the From URI that is sent (following manipulation). |
| fromBeforeMap | Defines the From URI before manipulation. |
| pai | Defines the P-Asserted-Identity URI that is sent (following manipulation). |
| paiBeforeMap | Defines the P-Asserted-Identity URI before manipulation. |
| ppi | Defines the P-Preferred-Identity URI sent (following manipulation). |
| ppiBeforeMap | Defines the P-Preferred-Identity URI before manipulation. |
| dstUri | Defines the Destination URI sent (following manipulation). |
| dstUriBeforeMap | Defines the Destination URI before manipulation. |
| armSetupTime | Defines the time at which CALL_START is sent, per the ARM's time. |
| armReleaseTime | Defines the time at which CALL_END is sent, per the ARM's time. |
| sbcSetupTime | Defines the time at which Gateway / SBC starts to handle an Invite message, as reported by the Gateway / SBC. |
| sbcConnectTime | Defines the time at which a 200 OK response is sent (i.e., when the call is established), as reported by the Gateway / SBC. |
| sbcReleaseTime | Defines the time at which a BYE message is sent (i.e., when a call ends), as reported by the Gateway / SBC. |
| sbcAlertTime | Defines the time at which the remote side phone starts to ring, as reported by the Gateway / SBC. |
| alertDuration | Defines how long the phone rings, in milliseconds, as reported by the Gateway / SBC. |
| voiceDuration | Defines how long voice is streamed, in milliseconds, as reported by the Gateway / SBC. |
| completeDuration | Defines how long the entire call takes, from the first incoming Invite until the call is ended, in milliseconds, as reported by the Gateway / SBC. |
| voiceStreamed | Determines whether the call was established or not. |
| sipTerminationReason | Defines the SIP termination reason. |
| sipTerminationReasonDesc | Defines a more detailed and descriptive SIP termination reason than the field 'sipTerminationReason'. |
| routeSeq | Defines the number that each route (path) of a call has, starting from 0. |
| lastNodeId | Defines the ARM database ID of the last node in the path. |
| lastNodeName | Defines the name of the last node in the path as described in the ARM GUI. |
| lastPconOrConnectionName | Defines the name of the last Peer Connection or Connection in the path. |
| routingRuleId | Defines the Routing Rule ID of the matching rule. |
| routingRuleName | Defines the Routing Rule name of the matching rule. |
| discardingByRoutingRule | Defines the Routing Rule ID in case of discarding rule. |
| path | Describes the path. |
| partial | Defines whether all CdrMessages applicable to this route are found in the input file. Will be ‘True’ for in-progress calls. |
| description | Briefly describes a partial call. |
These fields are essential for understanding the detailed call data captured by the AudioCodes SBC ARM CDR Generator. For more information about detailed analytics available on the performance of your entire communication network, learn about Expo XT UC Analytics.
