When it comes to Intermedia Cloud Communications (formerly NEC UNIVERGE BLUE) Call Reporting, Metropolis Corp is your go-to choice. We turn complex call data into clear, actionable insights. Our solutions help you make smart decisions about your phone systems. Here's what we offer:
Historical and Real-Time Call Reports: We take raw call data and turn it into useful information. See who's calling, when, and for how long. Get alerts when call volumes are high, understand your costs, and see how different departments use the phone.
Smart Call Routing Insights: Make your call flow better. We show you where calls are going, find any hold-ups, and help you give your customers a smoother experience.
Better Safety with 911 Alerts for NEC: When there's an emergency call, you'll know right away. We show you exactly where the call is coming from, so help can arrive faster.
We're proud to be a Univerge Solutions Partner. This means we're the top choice for both older NEC systems and NEC UNIVERGE BLUE call reporting. Our solutions are flexible, can grow with you, and keep your business conversations secure and connected.
Are you a former TriVium CallAnalyst user looking for a reliable alternative? We got you. Metropolis Corp is a long-standing partner of NEC Corp and offers seamless solutions tailored for NEC systems, ensuring you get all the insights, call reporting and analytics you need.
As the recognized leader in NEC call reporting, Metropolis solutions provide:
Comprehensive reporting and support for on-premise NEC PBX models
(SV9500, SV9300, SV9100)
Cloud-ready solutions with our Expo XT platform, compatible with UNIVERGE BLUE
Future-ready tech that also works with Microsoft Teams, Webex Calling, and Zoom Phone
Advanced NEC analytics that go beyond basic call accounting
Note: We're not connected to or endorced by TriVium Systems.
