With multiple phone lines, hunt groups, and queues, as well as unique needs across different locations, OSU needed a completely customizeable UC Analytics solution.
Metropolis implemented XT Telemanagement across Scottrade's 422 offices throughout the United States for better call management and to easily meet regulatory requirements.
With campus safety under intense scrutiny, a slew of prank 911 calls were making the community nervous. Metropolis' OfficeWatch emergency call alerting features put administrators at ease.
Ongoing expenses, maintenance, and shifting priorities caused Carmax's home-grown reporting solution to become outdated. Metropolis turned it around.
With 21 hospitals under their brand, Shriners needed a cost-effective solution to manage and analyze calls on their Avaya Call Manager.
With a capacity of 42,000 seats, PETCO Park Stadium needed to ensure their phone systems were optimized for a high volume of calls.
“I like ProfitWatch and would recommend it. It is very versatile, and I found its interface to be very easy to use.”
Jose Maldonado, NEC Sales Engineer
ECRMC’s risk management council identified a need to log and track inbound calls. They got that and more with XT Telemanagement.
Marriott has 2,800 properties across the globe under 30 different brands. They needed call accounting that could meet their rigorous standards.
