With over 2,800 properties worldwide across 30 brands, Marriott International required optimal operations and cost management to deliver exceptional guest experiences globally. The company sought a call accounting solution that could integrate with its Fosse property management system to meet key goals:
Given the size of its portfolio, Marriott needed certified technology partners that could meet rigorous performance standards. The ideal solution would drive profits through streamlined operations while upholding Marriott's reputation for service.
Metropolis Technologies' ProfitWatch Hotel Call Accounting software was certified for FOSSE integration after extensive testing. ProfitWatch automates call cost allocation, provides customizable rate tables, and delivers actionable analytics.
ProfitWatch Hotel Call Accounting software was certified for FOSSE integration.
By implementing ProfitWatch globally across brands like Renaissance, Courtyard, and SpringHill Suites, Marriott properties have:
With streamlined operations and enhanced visibility into guest calling, ProfitWatch enables Marriott's brands to deliver exceptional experiences. Metropolis is proud to partner with Marriott as a trusted, certified technology provider that meets the highest standards for performance and support.
Modern call accounting is about more than guest call bill back. It is an essential call monitoring and alerting system that keeps your thumb on the pulse of hotel communication.
Streamline your hotel's operations and boost revenue with Metropolis Corp's ProfitWatch Call Accounting solution. Our advanced system ensures precise guest billing, comprehensive call tracking, and valuable insights to optimize your business