Metropolis

PRESS RELEASE

SHRINERS HOSPITAL SELECTS OFFICEWATCH Call Reporting

FORT LAUDERDALE, Florida – Sep 15, 2008-- Metropolis, manufacturer of award-winning telemanagement solutions, is pleased to announce that Shriners Hospital for Children has selected OfficeWatch Call Accounting for their Avaya Call Manager for use at its Honolulu, Hawaii facility. Shriners Hospital selected the Enterprise version of OfficeWatch, which allows users access to reports and other functionality via the Internet or client PCs. The Enterprise version of OfficeWatch also includes TrafficWatch, a graphical trunk analysis utility that provides in-depth information on trunk usage and inbound and outbound telephone traffic.

Shriners Hospitals for Children are dedicated to improving children’s lives by providing pediatric specialty care, with 21 hospitals throughout the United States caring for thousands of children with orthopedic conditions, burns, spinal cord injuries and cleft lip and palate. These services are provided at no charge. The Honolulu facility specializes in orthopedic care for children.

Metropolis has been a provider of call accounting and telemanagement software for businesses and the hospitality industry since 1993, with several thousand installations throughout North America, the Caribbean and Latin America. Headquartered in Fort Lauderdale, Florida, Metropolis provides ProfitWatch Hotel Call Accounting and OfficeWatch Call Accounting for Business directly to end-users and select resellers globally.

 

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For over three decades, the team at Metropolis has empowered users with communication insights to track, monitor and identify UC performance issues. From traditional premise-based phone systems to cloud UCaaS integrations, Metropolis provides frictionless UC collaboration analytics, call reporting software, hotel call accounting, Power BI UC Data Connector API solutions, and live call center dashboards for businesses looking to improve insights into their communication network.
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