Metropolis

PRESS RELEASE

"THE KNOT" SELECTS OFFICEWATCH CALL REPORTING

FORT LAUDERDALE, Florida – July 23, 2009-- Metropolis, a leading manufacturer of telemanagement solutions for businesses, is pleased to announce that the popular wedding planning company, The Knot, has selected OfficeWatch for Business for use at its 15 locations within the United States. The company chose OfficeWatch due to its ability to track incoming and outgoing call activity within their call centers and sales departments. Additionally, staff at The Knot needed a method by which they could easily track long distance phone charges and be alerted when expensive outgoing calls have been made, as well as compare reports with their phone bills to ensure the company is being billed accurately.

The Knot is the Internet’s most-trafficked wedding planning solution site. Founded in 1996, The Knot has quickly become America's leading wedding brand and is utilized by millions of engaged couples each year via their award-winning website, books, magazines, and broadcast offerings. The Knot also produces The Knot magazine as well as original programming on the Style Network and a weddings-only, video-on-demand channel on Comcast Cable.

Metropolis has been a provider of powerful telemanagement solutions for businesses since 1993, with countless installations throughout the United States and North America. Headquartered in Fort Lauderdale, Florida, Metropolis provides OfficeWatch for Business and ProfitWatch for Businesses directly to end-users and select resellers globally.

 

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For over three decades, the team at Metropolis has empowered users with communication insights to track, monitor and identify UC performance issues. From traditional premise-based phone systems to cloud UCaaS integrations, Metropolis provides frictionless UC collaboration analytics, call reporting software, hospitality call accounting, Power BI UC Data Connector API solutions, and live call center dashboards for businesses looking to improve insights into their communication network.
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