Metropolis

PRESS RELEASE

SAN BERNARDINO SELECTS OFFICEWATCH for CALL TRACKING

FORT LAUDERDALE, Florida - February 2, 2011 -- Metropolis, a premier telemanagement solutions provider, is pleased to announce that the City of San Bernardino, California has chosen Metropolis' OfficeWatch software as their organization's telemanagement solution.

Call Tracking with OfficeWatch

OfficeWatch is a real-time software application that enables businesses to track incoming, outgoing and internal phone calls through unique management tools, exclusive features and customizable reports and graphs.

Why San Bernadino Needed Call Reporting

The City of San Bernardino's motives for choosing Metropolis' Enterprise version of OfficeWatch included identifying, preventing and eliminating toll fraud, easy-to-configure billing options, automatic reporting and 911 emergency call alarms and alerts via synthesized voice, text messages, emails and pager notifications.

The City of San Bernardino, California is a community rich in history and cultural diversity. Influences of Native Americans, Mexican settlers, Spanish missionaries and Mormon emigrants can still be seen throughout the City today. From the day in 1810 when Franciscan missionary Father Dumetz named the area San Bernardino to the present, San Bernardino - nestled south of the San Bernardino mountains and west of the lower desert - has been recognized for its scenic beauty and strategic location. Today, the City of San Bernardino serves as the county seat and is the largest city in the County of San Bernardino with a population of over 205,000.

About Metropolis Corp

Metropolis is an elite telemanagement solutions provider that has designed, developed and produced cutting-edge software applications for all types of businesses. The company's distinctive product offerings, OfficeWatch and ProfitWatch, are completely user-friendly, flexible, customizable and offer exclusive features. OfficeWatch is for businesses in the small-to-medium, enterprise, education, energy, financial, government, healthcare, legal, manufacturing, retail and technology sectors, to name a few, and ProfitWatch is geared towards the hospitality industry. Most recently, Metropolis launched AgentWatch, another real-time software solution designed specifically for call centers. With headquarters located in Fort Lauderdale, Florida, Metropolis provides solutions to businesses throughout North America as well as on a global scale. For more information, please visit www.metropolis.com.

 

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For over three decades, the team at Metropolis has empowered users with communication insights to track, monitor and identify UC performance issues. From traditional premise-based phone systems to cloud UCaaS integrations, Metropolis provides frictionless UC collaboration analytics, call reporting software, hotel call accounting, enterprise CDR telemanagement, Power BI UC Data Connector API solutions, and live call center dashboards for businesses looking to improve insights into their communication network.
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