OfficeWatch call tracking helps government organizations to reduce budgets, improve efficiencies, and maintain security. From military bases to city municipalities, government agencies have found OfficeWatch as their telemanagement solution for call tracking, regulatory call record compliance, productivity monitoring, and toll fraud detection. OfficeWatch offers the ability to trace calls for increased data security and provides detailed, automatable reports that can be scheduled for email delivery to multiple managers.
“Our organization has used both OfficeWatch and ProfitWatch for the last three years. We've found the programs to be very flexible and easy to use. And the few times that we've needed software support, the Metropolis personnel have all been very responsive and knowledgeable.”Kerry Lamb, KY Department of Parks
Improved Security Trace suspicious or harassing calls in real time using the toll fraud alarm module and dialed number lookup, and archive call records to create a papert-trail.
Customized Bill Back Designate expenses by extension, department, business unit, organization and division to accurately track and bill back calls to each budget
Toll Fraud Detection Identify and send alerts via email and screen pop-up for calls to countries on United States watch lists, long duration calls, and calls to any specific country code, or area code.
Metropolis Telemanagement and Call Accounting Solutions / Copyright 2019
For a free evaluation, demo one of our call tracking systems today!.