OfficeWatch for Call Centers

Call Reporting and Agent Reporting

Call Center Solutions

OfficeWatch Brochure

OfficeWatch Brochure

See how OfficeWatch can help your call center's productivity!

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Call Accounting for Call Centers

Telemanagement for Call Centers

OfficeWatch Call CenterGain productivity statistics and in depth call volume data

OfficeWatch for Call Centers provides detailed call tracking and productivity statistics, as well as alarms for long duration, expensive, or suspicious calls to help call centers streamline their operations. The advanced reporting features help quality assurance teams gain insight into agent activity to determine which representatives are most productive. Automateable features also makes the software easy to administer, as reports can be scheduled for automatic delivery to key personnel via email, print, or saved to file.

  • 911 Alert Notifications
  • Automated Reporting
  • Telecom Expense Reduction
  • Call Volume Graph
  • Improve Staffing
  • Call Duration Statistics
  • Productivity Reporting
  • Detailed Extension Reports
  • VoIP Phone Hacking

What a pleasure! Love at first contact with their very friendly and knowledgeable sales department, excellent support and a product that is second to none...”

Ross Alarm Service