XT Telemanagement for the Enterprise

>OfficeWatch XT is a powerful telemanagement application for the enterprise to simplify the management of the communication system and increase voice network visibility. Among the enhanced features include a dashboard with Top-10 tabs listing the most expensive, frequently dialed, and highest cost calls to enable users to get an at-a-glance view of all call activity in their organization.

How can OfficeWatch XT help your organization?

• Gain insight into critical communication
• Centralize reporting among sites
• Optimize your network with QoS Analysis
• Identify toll fraud and VoIP hacking

• Export reports to HTML, CSV, PDF, or XLS
• Time saving report automation and memorized reports
• Improve customer service with call stage reporting
• Easy to use plus 24/7 one year of technical support included

An Affordable 911 Solution:

Reduce liability with automatic notifications via screen popup, email, and text to key personnel when an emergency call has been placed. Quickly determine misdials from a true crisis.

Enterprise Configuration:

Improved dashboards and configuration settings provide users a truly customizable experience to optimize the system around their business needs with intuitive, easy point and click navigation.

Timesaving Report Automation:

OfficeWatch XT includes a flexible reporting engine that gives users the freedom to automatically schedule reports without interrupting telecom administrators.

Network Security:

The solution includes advanced toll fraud tools to identify voice network attacks or suspicious call patterns to address unauthorized usage.

Trunk Analysis Interface:

Users gain insight into voice network analytics to identify opportunities to dramatically reduce costs through capacity usage planning, resource optimization, and identifying orphaned extensions and stations.