>OfficeWatch XT is a powerful telemanagement application for the enterprise to simplify the management of the communication system and increase voice network visibility. Among the enhanced features include a dashboard with Top-10 tabs listing the most expensive, frequently dialed, and highest cost calls to enable users to get an at-a-glance view of all call activity in their organization.
Reduce liability with automatic notifications via screen popup, email, and text to key personnel when an emergency call has been placed. Quickly determine misdials from a true crisis.
Improved dashboards and configuration settings provide users a truly customizable experience to optimize the system around their business needs with intuitive, easy point and click navigation.
OfficeWatch XT includes a flexible reporting engine that gives users the freedom to automatically schedule reports without interrupting telecom administrators.
The solution includes advanced toll fraud tools to identify voice network attacks or suspicious call patterns to address unauthorized usage.
Users gain insight into voice network analytics to identify opportunities to dramatically reduce costs through capacity usage planning, resource optimization, and identifying orphaned extensions and stations.
Metropolis Technologies Telemanagement and Call Accounting Solutions / Copyright © 2014
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