Enable your entire team to improve the performance of your call center with QLIVE's real-time call stats. Receive continuous feedback on how effectively agents are handling customer calls, queue wait times, and other key performance indicators, as well as get alerts whenever service levels are below threshold or there are not enough available agents for your call traffic.
Learn MoreXT is a powerful telemanagement application designed specifically for the enterprise to simplify the management of the communication system and increase voice network visibility. The multi-site, multi-country, multi-pbx, multi-currency call tracking system centralizes reporting among the call network streams into a single database to provide enterprise wide reporting capabilities.
Learn MoreOfficeWatch is the telecom dashboard to help businesses track daily call volume, manage call expenses,and review employee productivity. With customizable toll fraud alerts, OfficeWatch notifies administrators of expensive phone abuse and potential VoIP hacking.
Learn MoreProfitWatch is more than just call accounting. It is an extremely easy to use system that tracks and bills back guest phone calls, and makes it easy for hotels to offer guests a promotional free calling period to entice in-room phone use. Additionally, ProfitWatch includes features to reduce liability, minimize expenses, and improve security.
Learn MoreFor businesses needing an affordable, efficient emergency notification and mass notification solution, ask about our Instant 911 solution. It provides real-time responses to emergency calls with instant notifications via email, SMS text, and screen popup to an unlimited number of recipients.
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Phone: 954.414.2900
2455 E Sunrise Blvd
Fort Lauderdale, FL 33304
USA
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Metropolis Telemanagement and Call Accounting Solutions / Copyright 2019
For a free evaluation, demo one of our call tracking systems today!.