OfficeWatch Telemanagement helps your agency to accurately bill back calls, maintain security, and so much more. The economy has drastically impacted financial institutions over the last few years. Regulatory compliance and financial accountability requirements have never been more stringent. From banks to mortgage firms, OfficeWatch Telemanagement facilitates regulatory compliance for financial institutions by providing visibility into their daily call expenses, and OfficeWatch’s reporting module creates a paper trail, making record compliance a breeze. With additional features providing 911 alerts and telecom abuse detection, OfficeWatch is the solution for cost savings and liability reduction.
Metropolis has been a excellent solution for us to monitor phone calls. Their software support is outstanding. With the ability to monitor extensions we were able to address unnecessary personal phone use”Jason Pierce, Bryant Federal Credit Union
Stregthen Security Archive, document, and analyze telecommunications data in order to correctly track and report expenses, as well as provide liability protection in the event of fraud-related costs.
Expense Allocation Allocate expenses by account code, extension, department, branch, and division for accurate budgeting and improved forecasting of expenses.
Automated Reporting Automatically email, save to file, and print reports for all inbound, outbound, and internal calls. Reports include dialed number lookup to identify threat calls, longest calls, and most expensive calls.
Metropolis Technologies Telemanagement and Call Accounting Solutions / Copyright © 2013
For a free evaluation, demo one of our call tracking systems today!.