OfficeWatch for corporations provides visibility into the daily operations of a business. In order to grow and sustain revenue, every business seeks to improve efficiencies, boost employee productivity, cut expenses, and increase profits. What if you had a tool to do just that? Across the nation businesses are turning to OfficeWatch as their telecom dashboard. OfficeWatch tracks your daily call volume, manages call expenses, reports on employee productivity, and detects phone abuse and potential VoIP hacking without taking up valuable employee time to manage the application.
We have a call center in Phoenix and an Enterprise environment that have multiple lines with similar extensions...We needed a solution to break those down...[Metropolis] met our needs.”Brandon Cheah, Oakwood Worldwide
Automated Reporting Automatically email, save to file, and print reports for all inbound, outbound, and internal calls. Reports include longest calls, phone company audit reports, and most expensive calls.
Multi Site Capacity Efficiently manage multiple office locations with centralized reporting of all inbound, outbound, and internal calls, even with varied PBX systems.
911 Alerts Email, SMS, and screen pop-up with audio notify managers when an emergency call has been placed, identifying the extension, department, even building location of the 911 call.
Metropolis Technologies Telemanagement and Call Accounting Solutions / Copyright © 2013
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